We are currently building out our Five Sense Experience San Francisco headquarters.
Suits, Jackets and Trousers typically take 12 business days to make, and will arrive four to six weeks after your order is submitted. Shirts typically take seven days to make and will arrive two to three weeks after your order is submitted.
The Buy As Shown option is a suggested presentation of a fully styled garment. When selected, all the customization options are added to your cart. If you’d prefer different design details, click Customize to pick and choose other options.
We practice sustainable efficiency. With a connected supply chain and focused strategy, we eliminate the need to keep an on-hand inventory. Our commitment to this practice is part of what we call Honest Luxury.
Be sure to double check that all your styling is correct before completion. All orders begin production within 48 hours of receipt and are based on the design details you select. Any changes requested should be submitted within that period to ensure your updates are applied to your order.
The process is designed to be simple and straight forward. Watch our instructional self-measurement film for a step-by-step guide on how to obtain your body measurements. Doing so will ensure you receive the best possible product.
We use data compiled from several thousand body scans to help us understand your shape and dimension. Once you input your measurements, you will be able to see a virtual model change proportion into your exact likeness. With this tool, we are able to build a full view of your body and fit.
This allows us to create a more convenient shopping experience for you. By accurately assessing your likes and dislikes, we make products specific to your needs all without stocking inventory. With your Fit Profile, you can command and communicate changes and style preferences quickly and easily.
Yes. Each order is reviewed by a member of our Fit Squad so that each made-to-measure item fits, functions and balances perfectly on you. Should we have any questions about your order, we’ll email you to let you know.
Our garments are produced by a select group of family owned manufacturing partners based out of the Yangtze River Delta. Each of our skilled craftsmen migrated from Italy and other local areas, and focus exclusively on premium suiting and shirting.
We use quality materials from some of the world’s most reputable mills and merchants. This includes: Ariston, Cerutti, Caccioppoli, Vitale Barberis Cononico, Huddersfield, Monti and Carlo Riva, just to name a few. Learn more about the quality of our construction here.
A Super number refers to the fineness of the yarn used in choice wool fabric; the higher the number the finer the yarn. For your everyday suiting, we generally suggest to stay between Super 110 and Super 130.
Cloth weight between 210-270 grams (7.5-9.5 ounces) is lightweight, the most breathable and is ideal for warm temperatures. Cloth weight that is between 285-360 grams (10-13 ounces) is midweight and is a year round option best suited for men starting to build their wardrobe. Cloth weight between 360-390 grams (13-13.75 ounces) is considered a heavier weight, and suitable for cooler climates. Our perennial collection has a balanced mix of all.
A half-canvas suit uses a sewn in horsehair canvas piece stitched from the collar down throughout the chest and lapel of the jacket to make it more pliable. In a full-canvas suit, the canvas is sewn in between the entire lining and lapels of the jacket. Compared to a fused suit, which is glued and is prone to warping, full-canvas suits drape and mold better to your body have an increased lifetime.
The lining in a half-lined jacket extends through the sleeve and the upper half of the chest and back, usually stopping six inches below the armpit, whereas the lining in a fully-lined jacket extends below the neckline all the way down to the hemline. Half-lined jackets provides more ventilation to the back by allowing the fabric to breathe and are typically less restricting than fully-lined jackets. Additionally, the inside seams of half-lined jackets are taped with the same material as the lining, which require more handwork to be done and presents a more decorative look.
Each fit is designed to flatter. Our Slim Fit is cut closest to the body. If you’re willing to give up some range of motion to get trim and defined lines, this option is for you. Our Tailored Fit is not too baggy or too tight. This option has similar properties to a Slim Fit, but offers a greater range of motion. The Classic Fit is a contemporary version of a relaxed fit and offers the greatest range of motion.
Yes, we can produce suits for a wide range of body sizes. In extreme cases, there may be additional charge. If you think you fall into this category, reach out to our Fit Squad.
Not a problem. If you’ve never worn custom garments before, we suggest you wear the item a few times as most natural materials mold to your body over time. If you still have a fit issue, email our Fit Squad. We’ll ask for additional photos of you, and once we have them, we’ll help explain a second opinion on how your garment fits.
Submit an Alterations Requests within 30 days from the receipt of your items. Our Fit Squad will then send you the form(s) necessary to be completed by a skilled tailor. We offer a $100 alterations credit to be put towards suits and jackets and a $50 alterations credit to be put towards shirts and trousers. Submit the form back to us, along with a receipt, and we will credit you the amount paid within seven days.