Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino we haven't covered yet? This page explains how to reach the Bitcoin Casinos team and what we can (and can't) help with.
What we can help with
Bitcoin Casinos is an independent research and comparison site covering crypto casinos for US players. We're happy to hear from readers on topics like:
- Corrections to bonus terms, licensing details or payout information on any review
- Questions about how we rank and score the sites on this list
- Suggestions for crypto casinos or features you'd like us to look into
- Feedback on the site itself — broken links, unclear wording, missing information
- General questions about how crypto casino bonuses, wagering requirements or no-KYC play typically work
What we can't help with
Because Bitcoin Casinos is a review and comparison site, not a casino or a payment provider, there are things outside what we're able to resolve directly:
- Account issues, deposits or withdrawals — if you have a problem with your balance, a stuck withdrawal or a locked account at a specific casino, that has to go through that operator's own customer support team, since we don't hold player funds or have access to accounts.
- Bonus disputes — wagering requirements, eligibility and voided bonuses are set and enforced by the individual operator, not by us.
- Tax or legal advice — we can point you toward general information about gambling winnings and crypto gains, but for anything specific to your situation you should speak to a qualified tax or legal professional.
- Problem gambling support — if you or someone you know is struggling with gambling, please see the responsible gambling resources below rather than waiting on a reply from us.
Before you reach out, a few things worth checking first
A lot of the questions we get are already answered on the site, so it's worth a quick check before you contact us:
- Read the individual casino review for details on that site's supported coins, bonus terms, licensing (typically Curaçao or Anjouan for offshore operators) and verification requirements.
- Check our Non Gamstop Casinos UK 2026 page if you're comparing offshore options more broadly.
- Review our Responsible Gambling page if you want tools, limits or support resources.
- Check the Terms and Conditions for how this site operates and how our affiliate relationships work.
How our reviews and rankings actually work
Since a good chunk of the messages we get are about how we arrive at our rankings, it's worth being upfront here too. We assess crypto casinos on factors including supported cryptocurrencies, licensing and jurisdiction, game variety and software providers, bonus terms and wagering requirements, payout speed, and how genuinely no-KYC the sign-up process is. Commission from affiliate partnerships never buys a higher position on this site — an operator paying us doesn't change where it lands in our rankings, and we'll say so plainly if a site has a weak point.
A note on legal status and eligibility
Nothing on Bitcoin Casinos is legal or tax advice, and nothing here should be read as confirming that a particular crypto casino is licensed or regulated in the US. Offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US state or federal regulator, and availability varies by state. If you're unsure whether a site is appropriate for your location, that's a question for a qualified legal professional, not something we can confirm on your behalf. Every operator we cover states its own minimum age (18+ or 21+ depending on the site and your state), and nothing on this site is intended for anyone under that minimum.
Responsible gambling
If gambling has stopped being enjoyable, or you're worried about your own play or someone else's, help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth remembering that offshore crypto casinos often don't offer the same player protections, deposit limits or self-exclusion tools that US state-regulated operators do, so it's worth setting your own limits before you play. See our Responsible Gambling page for more on this.
Getting in touch
For anything covered above — corrections, feedback, questions about our methodology, or general queries about the site — use the contact details eisontriplethread.com provides elsewhere on the site. We read every message, though as an independent editorial team we can't always guarantee a fast turnaround, and we won't be able to intervene in disputes between you and a casino operator directly.